How to see your purchase history in iTunes
Mac Tip #492, 29 June 2011
When did you hire that movie or buy that app? iTunes knows, because it keeps track of everything you ‘buy’ — even the free stuff. Here’s how to find the details, and find the place to report a problem.
iTunes records every ‘purchase’
Every time you get something from iTunes — movies, music, apps for your iPad or iPhone — the ‘purchase’ is recorded in your account.
In Apple’s eyes even free stuff is referred to as a ‘purchase’.
Log in to your iTunes account
Open iTunes and select
iTunes Store in the left-hand column.
Look in the dark grey bar below the Toolbar for the
Sign In button. Or click on the
Account link in the
Quick Links section on the right-hand side of the window.
Enter your Apple ID and password, then click the
Account Info button. After a few moments, and provided you’re connected to the Internet, you’re logged in.
The ‘LCD’ display at the top of the screen shows what’s happening as you log in, with messages like
Accessing iTunes Store.
Account Information shows your credit card and address details, how many computers are ‘authorised’ on your account and other information.
Look at the Purchase History
Half way down the page is a
Purchase History button. Click the button and wait a few moments until the Purchase History page appears.
The top part of the page shows your
Latest Purchases — in my case it was a handful of free iPad app updates.
At the bottom of the page is a date picker and around a dozen of your most recent purchases, sorted by date with the newest at the top.
Use the date picker or the
Previous button to access
See details of a purchase
At the left end of each line is a small arrow. Click the arrow to see details of that purchase.
The details page shows everything that was included in that particular purchase, with information about how you paid, for example by credit card or from a balance in the store credit.
Report a Problem
If you have a problem with a purchase, as for example an app that didn’t work correctly, then click the
Report a Problem button below a particular purchase in its Details page.
It’s also easy sometimes to purchase an app by mistake — if your finger brushes the wrong part of the iPhone screen at the wrong time. If that happens, use the
Report a Problem button to get a refund.
We’d love to hear what you turned up when you checked your Purchase History. Tell us about it in the Comments at MacTips.info. Could you write a guest MacTip? If so, contact Miraz.
Credit where it’s due
This Tip was written by Miraz Jordan, http://mactips.info, and is available under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.